Exchange KB2787500: Declined meeting request is added back to your calendar after a delegate opens the request by using Outlook 2010

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Очередной KB для Exchange Server: KB2787500

Declined meeting request is added back to your calendar after a delegate opens the request by using Outlook 2010

 

Symptoms:

Consider the following scenario:

  • You use Microsoft Outlook 2010 in a Microsoft Exchange Server 2010 environment.
  • You create a delegate and select the My delegates and me option in the Delegates setting in Outlook 2010.
  • You receive a meeting request, and then you decline the meeting request by using Outlook Web App, a device that uses Exchange Web Services (such as a BlackBerry), or a device that uses Exchange ActiveSync (such as a Windows Phone-based device or an iPhone). 

    Note After you do this, the meeting request is no longer displayed in your calendar. 

  • The delegate opens the meeting request by using Outlook 2010 in online mode.

In this scenario, the meeting request is displayed in the delegate’s mailbox with the Received for ManagersName. Please respond status. Additionally, after the delegate opens the meeting request, it is added back to your calendar with theTentative status.

The expected behavior is that the meeting request is displayed in the delegate’s mailbox with the Received forManagersName. ManagersName has declined this meeting
 status. Additionally, the meeting request should not be added back to your calendar.

 

Cause:

This issue occurs because the PR_SCHDINFO_APPT_TOMBSTONE property of the meeting request is not set when you decline the meeting request by using Outlook Web App, an Exchange Web Services-based device, or an Exchange ActiveSync-based device. Therefore, Outlook 2010 does not detect the meeting rejection, and the meeting request is added back to your calendar after the delegate opens it.

 

Resolution:

This issue is scheduled to be fixed in Update Rollup 6 for Exchange Server 2010 Service Pack 2.

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